Accessibility

Customer Service Accessibility PolicyNorthland is committed to providing its services to persons with disabilities in a manner that is consistent with the principles of respecting the dignity of persons with disabilities, equality of opportunity, integration and independence.To request a copy of our written policies, practices and procedures regarding the provision of its services to persons with disabilities: contact the Director, People & Culture at (416) 642-7800.FeedbackPersons who wish to provide feedback on the way Northland provides services to people with disabilities may do so in the following ways:In person at the Administration Office within any of our propertiesIn person at our Reception desk at Suite 2720, 181 Bay Street, Toronto, OntarioBy telephone at (416) 642-7800. Ask for the Director, People & CultureBy fax: (416) 640-7698 to the attention of the Director, People & CultureAll feedback will be directed to the Director, People & Culture and the Executive Vice President. Those who provide feedback may expect to receive a response, provided that the feedback has not been given anonymously and that contact information has been provided.